Privacy Policy

Effective Date: May 25, 2018

Welcome to Mindus Privacy Policy!

Mindus deeply cares about the privacy of its visitors and users, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information. This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

We strongly urge you to read this policy and make sure you fully understand of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website, before you access or use any of our services. 

Capitalized terms which are not defined herein shall have the meaning ascribed to them in our Terms of Use.


What personal information do we collect from the people that visit our blog, website or app?

We receive, collect and store any information you enter on our website or provide us in any other way. We also collect personally identifiable information, as appropriate, including name, email, phone number, Company name or other details to help you with your experience such as comments, feedback, product reviews, recommendations, and personal profile.


How do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site. We also collect information session information, including page response time, length of visits to certain pages, page interaction information and methods used to browse away from the page. Your personal information will be used for the specific reasons stated below only.


Why do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you.

  • To allow us to better service you in responding to your customer service requests.

  • To administer a contest, promotion, survey or other site feature.

  • To quickly process your transactions.

  • To send periodic emails regarding your order or other products and services.

  • To follow up with them after correspondence (live chat, email or phone inquiries)

We also may use software tools to measure session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 


How do we store, use, share and disclose your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

We use only third-party services that are GDPR compliant such as Squarespace, GoDaddy, Google Analytics and Mailchimp and social media websites such as Facebook, Instagram, Twitter, LinkedIn and YouTube.


Mindus and GDPR Compliance

Mindus is 100% committed to data protection. That’s why we welcome the General Data Protection Regulation (also known as the GDPR), which was recently approved and adopted by the European Union (EU). Being in Monaco, Mindus is also compliant with the regulations applied in Monaco.

Mindus SARL complies with the EU Data Protection Directive through the certification with the Commission de Contrôle des Informations Nominatives (CCIN). Mindus SARL (“Mindus” “we”, “us”, “our”) is the provider of digital products and services. We’ve updated our privacy policy in order to keep you informed of how we collect, store and use your personal data. For more information on the GDPR, click here.


How long do we keep the data?

Mindus will not store your personal data for longer than required. We retain your information until such time as you are no longer our customer. For example, to provide you with technical assistance we need your email to be sure you have purchased our product or service.


Who can get the information about your personal data?

The information you post on our website, such as comments and reviews sections which includes your username, avatar is public and visible to other users. Certain data associated with your public posts, such as date and time may also be published and publicly available.

Newsletter

If you subscribe to Mindus newsletter and provide us with your information then you give us your consent to send you information about latest blog posts and promotional messages. You may opt out of these emails at any time.

iizi Platform Demo

The iizi Platform Demo allows you to test drive the iizi products. By registering your iizi Platform Demo you give your consent to use your email for creating a personal testing account for you. After we have processed your demo request, you will receive the confirmation email with the activation link. The registered demo is available for a certain period of time, the time of a trial depends on a product you choose. We will send you an email a few days prior to your demo expiration date.

Erase data

You are able to use the "right to be forgotten". We’ll erase all your personal data if you would like to deactivate or delete the account, please contact info@mindus.co.


Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.

  • Understand and save user's preferences for future visits.

  • Keep track of advertisements.

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

Third-party services, such as Google Analytics or other applications offered through our website, placing cookies or utilizing other tracking technologies through Mindus, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Mindus Privacy Policy.

If users disable cookies in their browser:

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users, https://support.google.com/adwordspolicy/answer/1316548?hl=en.

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Remarketing with Google AdSense,

  • Google Display Network Impression Reporting,

  • Demographics and Interests Reporting,

  • DoubleClick Platform Integration.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old, unless solely for educational purposes through an institution.

Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • we will notify you via email within 7 business days; and

  • we will notify the users via in-site notification within 7 business days.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website, unless stated otherwise. If we make changes deemed "material" to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@mindus.co or send us mail to: 1 Rue du Gabian, 98000 MONACO.

Mindus Privacy Policy, updated on the 12th of November 2018